Support

Questions, wishes or a bug? Write to us directly. There is no AuraX account, no ticket system and no queue.

Frequently asked questions

Where do I find ready-made workouts?

Tap “+” on the shelf. That is where the ready-made workouts are. There are 80 of them.

What happens after the trial?

Every download can test everything for 14 days. Without a purchase, only starting new workouts is locked afterwards. Your history, analysis and export stay.

How do I cancel my subscription?

In your App Store or Google Play account. That is where you manage and cancel all subscriptions.

How do I train with just my watch?

Plan today’s workout on your phone: mark it in your favourites or schedule it in a split. Then open AuraGym on your Apple Watch or Wear OS watch. Your phone can stay in the locker.

How do I join a group?

Scan your buddy’s QR code with the regular camera app and tap the link. Or enter the group code under Profile → Buddies.

Do I need an account?

No. AuraGym works without an account, including Gym Buddies.

What helps us with a bug

• Device model and operating system version
• AuraGym version from your profile
• What you did, what you expected and what happened instead
• A screenshot, as long as it shows no private information

Your workouts are private

We cannot look up your workouts in an account. So only send data or screenshots if they are needed to resolve the issue and you consciously want to share them.